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Service Center

Welcome to our Service Department

At Kings Volkswagen, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

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Contact Information*

Appointment Information

Service Information*

Type of Service Needed

We know you are going to take your business where you're treated best and get a fair price and quality work. Earning your confidence and trust is our top priority. At Kings Volkswagen our Service & Parts staffs have over 150 years of certified manufacturer training experience, providing our customers a preferred level of service. Combined with a helpful and positive attitude, this means you and your Volkswagen will be treated with absolute respect. For your convenience, you are able to schedule service appointments and order parts and accessories online through our website.

Qualifications: All service technicians are ASE certified and factory trained. Our service department utilizes state-of-the-art diagnostic machines and computerized equipment. Additionally our parts staff is factory certified and maintains a well stocked parts department.

Amenities: We offer to all of our customers who utilize our service department a comfortable waiting room with TV, magazines (not too old), and the best coffee in town (and it's free). We offer Early Bird/Night Drop Service and complimentary car washes through Car Wash Plus for our service customers.

Car Rental: If you need a rental replacement car while your vehicle is being repaired, Kings Volkswagen can provide you with a low cost rental car. Just phone ahead of your appointment so we can make sure we have a vehicle available for you. You will need to show proof of insurance coverage, valid driver's license and a major credit card at time of rental.

Menu Service Pricing: All normal maintenance and light repairs are discounted to very competitive levels and follow all manufacturer recommended maintenance schedules. Written service estimates are available upon request. (No charge for estimates if we perform the repairs) To schedule a service appointment please use our online form.

Kings Volkswagen

9570 Kings Auto Mall Rd
Directions Cincinnati, OH 45249

  • Sales: (888) 518-5585
  • Service: (877) 871-7837
  • Parts: (888) 316-5076

Service Dept. Hours

  • Monday 7:30AM - 6:00PM
  • Tuesday 7:30AM - 6:00PM
  • Wednesday 7:30AM - 6:00PM
  • Thursday 7:30AM - 6:00PM
  • Friday 7:30AM - 6:00PM
  • Saturday 8:30AM - 2:30PM
    Service Xpress
  • Sunday Closed

Service Xpress Hours

  • Monday 7:30AM -8:00PM
  • Tuesday 7:30AM - 8:00PM
  • Wednesday 7:30AM - 8:00PM
  • Thursday 7:30AM - 8:00PM
  • Friday 7:30AM - 6:00PM
  • Saturday 8:30AM - 2:30PM
  • Sunday Closed