Average Score (251 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.8 Average

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  • Evelyn M.03-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    As always, we recieved excellent service. Our team is professional and friendly.

  • Jerry G.03-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Paul M.03-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    The service has been excellent. I feel that King's VW has had my back the entire time I've had the car I purchased from them. They took my concerns seriously, worked to resolve them, and did it in a way that spared me a great deal of the typical frustration that comes with car repairs. Excellent service all around.

  • David B.03-02-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Quick, easy, and work was done correctly

  • Christopher K.02-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Our appointment time/day was not honored because the dealer has no ID4 trained technicians on staff. Our recall repair was completed 5 weeks after our appointment. Car came back with filthy windows, all removed to fix the door handle problem.

  • Kaitlin C.02-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The service advisor I worked with was great. The length of time they had my car was long. This is what I gave it 4 stars.

  • Michael W.02-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Chris our salesman was amazing. Tha dealership is clean and features all of the VW models.

  • Steven V.02-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Bethany K.02-20-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Everything from immediate responses via email and phone helped to speed the process and secure our choice in vehicle. Chris Davis was outstanding as well as the finance lady.

  • Edward M.02-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023