Average Score (251 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.8 Average

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  • Erin B.01-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    They were able to get my car in quickly and repair a flat tire. Offered to preform small maintenance items while they had my car, and performed tasks in a timely manner.

  • Landon H.01-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Maintenance was performed quick and efficiently

  • Bryan B.01-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Alan B.01-14-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Did the work right, took a reasonable amount of time, desk people were friendly and helpful.

  • Fernando C.01-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Everything went well, first service (a recall for my Atlas), but I did not receive a copy of the multi-inspection performed to my SUV, the service rep only called me to say my car needed the air cabin filter, that’s it

  • Anthony Z.01-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Kevin T.01-12-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Had a transmission failure in my 2018 Passat with a 10year 100k extended warranty. Getting the car serviced and covered under warranty was quick and easy with King's VW.

  • Alexander L.01-12-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    My sales rep Bill was great. The process went smooth and was chill. When compared to my experience purchasing a car at other dealerships this was maybe the best.

  • Michael S.01-11-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

  • Ricardo M.01-11-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    The store ambience, the awesome sales Chris Davis, service department and finance rep who closed the sale.