
TYPE:ServiceMODEL:TiguanYEAR:2021
La atención siempre es buena, amable, rápida y confiable
9570 Kings Auto Mall Rd
Cincinnati, OH 45249
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2021
La atención siempre es buena, amable, rápida y confiable
TYPE:ServiceMODEL:ID.4YEAR:2022
An appointment was given quickly (next day), but I was then told my car couldn't be looked at that day because dealer's EV technicians were backed up with other work. I was given a loaner vehicle and service (just replacement of 12V battery) was completed 5 days after my service appointment.
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:ID. BuzzYEAR:2025
TYPE:ServiceMODEL:ID.4YEAR:2023
Always a great experience.
TYPE:ServiceMODEL:AtlasYEAR:2025
I would like to express a huge thanks to Mike for making my first oil change seamless and enjoyable. His personality was amazing. Also to Lisa for working with me for a convenient time. I’m so happy to have 2 awesome staff I can rely on in the future!!!!
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2024
Responsiveness of dealership; courtesy of service adviser; no-appointment-required for express service is a great feature
TYPE:ServiceMODEL:TiguanYEAR:2022
The team was really helpful and listened to my concerns / acted on them
TYPE:ServiceMODEL:TiguanYEAR:2020
great service---fast and efficient. EXCELLENT service advisors (Scott Johnson & Logan)--they follow up and keep me informed regarding options and repair status. They are knowledgeable and able to coherently explain things.