TYPE:ServiceMODEL:TiguanYEAR:2022
This was probably the best customer service I have encountered in a long time. Mike was excellent and then everyone else I ran into was beyond pleasant. I appreciated the good energy and positive attitudes! :)
Average Score (251 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2021
Service team was extremely helpful and service was completed in a timely manner.
TYPE:ServiceMODEL:AtlasYEAR:2019
Although I had to schedule my appt a week and a half out, the team was kind and accommodating. They had a loaner for me to borrow and were prompt with my service; they were finished at the beginning of the timeframe they had given me. My problem was covered under warranty. They were helpful in making my next appt for a recall item.
TYPE:ServiceMODEL:Golf GTIYEAR:2022
Experienced and knowledgeable staff. They always listen and communicate well.
TYPE:SalesMODEL:TiguanYEAR:2024
Dylan was great to work with. Only thing was we told him upfront what we were going to spend and we didn't want to go back and forth. Didn't go that way,took two days of hassling to finally reaching a deal.
TYPE:ServiceMODEL:TiguanYEAR:2022
Michael Walter, the service advisor, was eager to please and addressed all of our questions and concerns!
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
TYPE:SalesMODEL:Golf GTIYEAR:2024
Landon Haft is a fine salesperson, and we came to Kings to work with him, having purchased from him in the past. Glad we found him!
TYPE:SalesMODEL:TaosYEAR:2024
Chris Davis was Very Helpful and Easy to talk to!