TYPE:ServiceMODEL:TiguanYEAR:2022
Average Score (251 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:ArteonYEAR:2022
Everything was perfect
TYPE:ServiceMODEL:JettaYEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2022
The repairs took over 3 weeks. The service department tried to give me my car back smelling like gas on the inside twice. They sent it out for detail and it still smells like gas. Jen was very helpful and apologetic which I appreciated. But the service manager, Lisa was not. She made excuses and made it sound like it wasn’t their fault my car smelled like gas. My car still smells like gas and at this point I give up and I will never come back for business. I’ve bought 4 cars there and will take my business to another dealership.
TYPE:ServiceMODEL:TaosYEAR:2022
Great job.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2023