Average Score (251 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.8 Average

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  • Michael K.08-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Kathryn B.08-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Everyone was so nice and helpful. Communication was great. My car looks and runs great!

  • John E.08-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very smooth and quick visit for service, no issues.

  • Michael M.08-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Everyone was courteous and knowledgeable that I dealt with. The work was completed to my total satisfaction. My only problem was the length of time combined with not being advised how long the service was going to take to complete.

  • Lynn D.08-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Logan was eager to please and answered all of my questions. He sent me text messages with updates and called me when my car needed additional service repairs to obtain my permission.

  • Susan E.08-21-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Greg C.08-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Timely service, respectful service advisor

  • Lillian N.08-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The day I asked for was the day I was able to get an appointment.

  • Charles I.08-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Their service department is always top notch!

  • Gayle H.08-14-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025