9570 Kings Auto Mall Rd
Cincinnati, OH 45249
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2023
Atlas went in for service covered under warranty. Was not charged and was able to get a Tiguan loaner. My only complaint is that it took just under 2 weeks. Given I have 3 kids in car seats the Tiguan was a little too small for me. If the loaner had been able to fit all 3 car seats and or it had taken less than a week would have been 5 stars
TYPE:ServiceMODEL:TaosYEAR:2024
This Dealership is amazing. The people here are friendly and very good at keeping customers aware of service being done. Clean space too which is important.
TYPE:SalesMODEL:TiguanYEAR:2025
Good Communication
TYPE:ServiceMODEL:AtlasYEAR:2018
I brought my car in for a recall and I was able to get a loaner. The check in was easy and they were accurate with the timing.
TYPE:ServiceMODEL:AtlasYEAR:2022
Kings VW Service delivers exceptional attention to every detail and allow me to trust them with all aspects of my car's service needs. Scott Johnson continues to be the anchor for that group of Advisors and is teaching the next generation what timeless automotive service is all about- friendly and accurate care for my car.
TYPE:ServiceMODEL:ID.4YEAR:2021
Kept me informed of cars progress. Provided loaner car. Courteous and friendly.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:Golf RYEAR:2024
Fast, easy, great turnaround, and communication
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Service as expected.
TYPE:ServiceMODEL:AtlasYEAR:2024